Redeeming Gift Vouchers
Do you have a gift voucher and are not sure how to use it? Follow our simple step-by-step guide below.
How to redeem your voucher?
Find your code
On your gift voucher, you will find a unique alphanumeric code in the "Voucher Code" field.
Enter the code in your cart
In the first step of the shopping cart, enter the code into the field I have a discount code/voucher. Please type the code manually instead of copying and pasting.
Apply discount
Click the "Apply" button. The value of the voucher will be immediately deducted from your total order amount.
Voucher not working?
Check that there are no accidental spaces before or after the code.
Make sure to match uppercase and lowercase letters correctly.
Ensure you haven't confused the number 0 with the letter O.
Frequently Asked Questions
The validity period of a gift voucher is fixed and specified directly on the voucher. Once expired, it is no longer possible to redeem the voucher or exchange it for a new one with an extended validity period. Expired vouchers cannot be extended, so we recommend keeping track of your voucher's expiration date.
Gift vouchers cannot be redeemed for cash, exchanged for financial compensation, or used to purchase another gift voucher. Discounts cannot be applied when purchasing gift vouchers.
If you have a voucher worth €20, your order total must be €20 or higher. If you hold two vouchers worth €20 each, your order total must be higher than €40. Any unused remaining balance on a voucher is automatically forfeited.
Yes, it is possible to redeem multiple gift vouchers at once on a single order.
You can find the discount code directly on your gift voucher in the field labeled "Voucher Code".
Have more questions?
Contact us via email at info@fnshp.cz or by phone at +420 724 775 786.
